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musescore pro

Musescore's customer support is horrendous. I have tried sending multiple emails which have all been ignored, and Musescore pro charges in annual $49 payments? I have tried to cancel my trial subscription after settling on a different website for transcription, and when that didn't go through, I was charged. I am a high school student and I am trying to dispute this, but Musescore's complete disregard for their customer base is disappointing for such an excellent website.

Upload takes hours to process

More than an hour ago I uploaded my score, six pages, four parts, really tiny and doesn't even have custom uploaded audio.  It is still processing as of now.

I recall that the scores usually take 1-2 minutes to process.  Is this the new norm?  Or is it because the server happens to be busy around this time?  Or anything that can significantly slow down the process?

Thank you.

Musescore.com Pro Gift Cards

I was just wondering the possibility of this ever happening. A year's worth of Pro membership for $50. My parents have discussed getting me one for Xmas before, but they couldn't figure out how to do it without signing their credit card away.

I would also use this instead of entering my own credit card info for security reasons (This is what I do with iTunes so that my credit card is not at all connected).

I also have considered holding contests on the site and a year of Pro would be the prize, but I certainly don't want to give a stranger my credit card information for them to sign up.

So I'm wondering the feasibility of gift cards. (Alternatively PayPal?)

Changing Noteheads

Hello all, 

I realize that there is a web page that does address changing note heads. Unfortunately for some reason MuseScore is not allowing me to change that at all. The part that I am trying to change it for is for a drum set part. I am using the latest version (as of 3-20-19) of MuseScore, 3.05.

Additionally I would like to be able to change some of the note heads permanently. Specifically have "side stick" be called "cross stick" and change the note head with one that has circle around the notehead. Then I would have the "rim shot" with the cross note head.

New Piano Roll Feature on the musescore.com

Today marks the release of MuseScore Piano Roll. Piano Roll is a popular and convenient method to display piano notation in a way that not only simplifies learning a new piece for novice musicians who lack a teacher, it also beautifully visualizes each score.


(Video captured from https://musescore.com/classicman/scores/33715 )

Give it a try by simply clicking on the Piano Roll icon now available on all solo piano scores. Be sure to tell us what you think in Improving MuseScore.com!



All of these improvements are designed to not only make MuseScore.com the most valuable resource online for sharing and discovering great musical works but for learning them as well.

We hope you’ll be as excited about this new feature as we were to create it for you, and as always we look forward to your feedback.

This is just the first of an exciting series of updates and releases for MuseScore PianoRoll; we're already hard at work on improving the experience!