Why are blocked users able to comment on and favourite my scores?

So recently, I received an insulting comment on one of my scores. The user who posted it has posted a similar comment on one of my friend's scores as well, and quite possibly more than just us two. Naturally, I blocked the user and deleted the comment. However, today he showed up again and posted another comment, AFTER being blocked.

So I experimented a bit. I blocked my second account, then logged into that account. Sure enough, I could still comment on and favourite my main account's scores...

Please fix it. I thought I could avoid conflict by deleting any insulting comments and comments underneath it, and blocking the user right away. But it doesn't help much if the user can still come back and post more comments...


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8 months ago

Hyperlinks in the notification feature are not working like they were + Dashboard issues

This has been going on for a couple weeks now, when the notification feature started out I could click on the hyperlink under the bell, and after clicking it redirected me to the exact comment of the notification. Recently comment notifications that are from a discussion with more than one page of comments do not lead to the comment, instead just the first page of the discussion. I don't know when this changed, but it is a huge nuisance to have to dig through a 9 page discussion in order to find a comment directed to myself. I wouldn't be complaining about this if my dashboard worked, but for weeks and weeks my dashboard has failed to show all the recent comments, only showing about 1 in 5 of every comment I get. it would be nice to see the hyperlinks redirect straight to the comment I am getting notified for, as it was earlier when the feature was new, and also I'd like to see my dashboard fixed again.

Also I have encountered these problems on Safari and Chrome on my Macbook pro and my windows, respectfully.

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New Piano Roll Feature on the musescore.com

Today marks the release of MuseScore Piano Roll. Piano Roll is a popular and convenient method to display piano notation in a way that not only simplifies learning a new piece for novice musicians who lack a teacher, it also beautifully visualizes each score.

(Video captured from https://musescore.com/classicman/scores/33715 )

Give it a try by simply clicking on the Piano Roll icon now available on all solo piano scores. Be sure to tell us what you think in Improving MuseScore.com!

All of these improvements are designed to not only make MuseScore.com the most valuable resource online for sharing and discovering great musical works but for learning them as well.

We hope you’ll be as excited about this new feature as we were to create it for you, and as always we look forward to your feedback.

This is just the first of an exciting series of updates and releases for MuseScore PianoRoll; we're already hard at work on improving the experience!

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30 days ago

Suggestion for scores (And groups)?

1. A user can pin a comment on his/her’s score.
This would be really useful in my opinion. It would be just like how you can on YouTube. But, it would be really helpful, because sometimes I just want to put a notice, or info on my song without it being in the description. Because not everyone reads the description, but I feel like there is a better chance that someone would see the first comment. Anyone agree?

2. A admin/admins can pin discussions in their groups.
This would be extremely useful. I own a competition group with @LegendIan, and it would be really useful if we could pin discussions. It would be extremely great if we could pin up to 5 discussions too. Anyone agree?

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a day ago

Sending files to YouTube

Problem sending files to YouTube
• 16 jan. 2019  
I recently tried to use the "Send to YouTube" feature to create a video.  However, only the first 15 seconds or so of the audio plays and the composition never appears on the screen.  Here is a link to my video:  https://www.youtube.com/watch?v=zYi7gp3dvU8

Anyone else experienced this problem?


17 jan. 2019
I have the same problem, since I use Musescore 3.0.1 (today). Yesterday I sent some music with version 2 without any problem. So I will reinstall Musescore 2 (if I still can find it somewhere) and try again.
17 jan. 2019
In the mean time I have installed Musescore 2.3.2 again and send the same music again to YouTube. The result is amazing. See these links:


So there must be something wrong in the Musescore 3 version, I think.
17 jan. 2019
I of course don't know what will happen with files, that were created with the 3 version, because I still don't have them. Therefor I will continue to work with 2.3.2 till the developers have solved the problem.

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a day ago

Adaptations for visually impaired users

Background to this request: I spend a lot (really a lot) of time entering notation to musescore in order to create modified notation that is accessible to my pupil who has a visual impairment and this has been very successful (thanks muse score!) but is very time-consuming. I have saved the settings for the sizings and spacings of the stave and text but would like to be able to:

1. Set up as default a customised system of coloured note heads so that every time I enter a C it comes up as red, D as brown etc. (Currently I have to select all the Cs and change colour via the inspector tool for ever note of music I enter in every piece).

2. A sophisticated scanning option for sheet music (I have tried the scanning PDF option with varied success) so that any standard notation can be converted to an editable form to which I can then apply custom settings that make the notation accessible for my pupil.


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a day ago

Possible to convert a V3 score back to V2?

I installed V3 amd worked out a complete score with 5 instruments.  PC crashed.  Afterwards, V3 not working properly.  Re-installed V2 but now that score is inaccessible.  Any way to convert it back to V2?  (Remember, now I cannot use V3 in this process).  

If there is a way onlline to do it, I uploaded the V3 score today (1/17) as 'Slowpoke V3' under my account.

Any help much appreciated.

Frank McLeod

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2 days ago

Suggestions for Groups

Hello! So I've just got some suggestions (and bugs that need to be fixed) that maybe you could take into consideration about groups on this site?

1. Blocked users are still able to join your groups
When I block someone, I don't want them in my groups. I mean, technically I could make the group moderated or invite only, but it'll still be a lot more convenient if I didn't have to repeatedly deny a user membership (which has happened several times in the past with trolls/plagiarizers/spammers)

2. Admins can remove the group owner as admin, and group owners can remove themselves as admins
I guess the group owners can technically choose that they don't want to be admins anymore, but accidental removal of the owner by an admin has happened. I'm guessing this is a bug?

3. Admins should be able to kick users without having to find them in the members list
When you have to scroll through 500+ people just to find one user you want to kick, it's kinda annoying :P. And I have had to do this...more than once. Or maybe you should be able to have a search bar in the members section so admins can just type in their username and have them pop up without having to scroll through the entire thing. Same goes for making a user a new admin of the group.

4. Moderated groups - owners get notifications for each join request AND when the user "joins the group" - in other words, when the request is approved
I mean, the join request notification is fine, but it's a bit annoying when I get a notification right after I myself let a user into my group. I think the notification thing is great for open or even invite only groups, though.

5. Maybe groups could have a thing where owners/admins can pin discussions?
Sometimes really interesting discussions get lost after a really short time, especially if the group is really active. It would also be nice if someone really wanted to highlight something in the group but didn't want to make the group description too long or cluttered.

6. Ability to "follow" discussions?
Some discussions are really interesting. But sometimes, we aren't the creators of these discussions, so we don't know when it gets updated (and have to repeatedly check it for more comments). I think following discussions will be a cool and convenient feature.

Thanks!! :D

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7 days ago

Problem with Headphones

It seems that headphones and earbuds do not work for Musescore 3, at least for me. My headphones are plugged in but I can hear the music without using my headphones. Everything else is working fine, it's just Musescore that's not working for some reason. Is anyone else having that problem?

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2 days ago

A Problem with Stats.

The little graph that shows me how many views I have has a problem. It displays the number fine for the first couple of days, and after a while, some of those views are gone.

I think this might be related to how I cycle out my scores. Is anyone else experiencing this?

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2 days ago


All scores I try to play on the website keep lagging behind. The song plays normally but the red bar showing where the song is up to is lagging. It seems to have very slow tempo causing this to get the song out of sync.

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10 days ago

No user name on your own "My Scores" page

You may think is silly, but I have two accounts, one is Pro and one will be Pro soon. When I have an account open to the "My Scores" page, I have to change to my profile to see which account name I'm looking at. It would be nice to know which account I'm looking at all the time.

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4 days ago

XML-File for PianoMarvel

I try to practice piano with the Piano Marvel program.

The program needs XML files.

What I have done

- I created a file in Musicsore
- I put the fingerings over the notes
- I export the file as * .musicxml and * .mxl

Problem in "Pianomarvel"

- The fingerings are not directly above the notes.
- The fingerings are above the staff line.
   (The stems cover the fingerings)
- The fingerings for the proposal notes are missing.

- I exported the mxl and musicxml after"Final Notepad"
- In Finale Notepad I saved this again as an xml file.

Result in "PianoMarvel":
- The fingerings are correctly above the note OK.
- The fingerings of the proposal notes are missing.

I would be grateful for any help.

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6 days ago

Correcting instruments metadata


Is there a way to use a different sound for playback without changing the effective instrument metadata that gets uploaded to musescore.com? For example, this score is for voice and piano:


but because I changed the sound for the Voice instrument to Oboe (in the Mixer), musescore.com says the piece is for Oboe and Piano. Since I much prefer the sound of other instruments to the synthesized voice sounds, I'd like to keep using this feature. But I also want musescore.com to list the piece as being for Voice and Piano (and not for Oboe or whatever alternative sound I choose). Is there a way to do this?

Thank you!

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5 days ago


I know this isnt the right place to ask this but im too scared to use the support thing :c

I am considering buying pro via the mobile app (aka with google play credit). However, I am a beta tester for the app, so I've been given pro status only for the app. This means that the prompt to buy pro will not appear, which means I probably have to leave the beta to get pro. I want to buy pro while staying a beta tester. Is there a way to do this? Or do I have to wait until there is no longer beta testing? Thanks for all the help ^^

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5 days ago

Play uploaded scores with soundfonts from the score itself.

Most, if not all of my scores use an edited soundfont of my own (LCR.sf2). This soundfont is saved to all scores and they all play great in my computer. When I uploaded one of them, it played awfully, from the uploaded score copy. Obviously because of the lack of my sf2 file in the uploaded content. Now, I thought that when uploading a score with an in-saved (embedded?) soundfont, that would be honored by the playing engine of the site. Well, apparently, not so. Am I doing anything wrong here? I realise that adding a full soundfont to a score file might be too much. But then no one will be able to hear the score the way it is supposed to sound! Is there a practical way out of this? Thanks for any comment on this subject.

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23 days ago