Go pro via paypal

Last year, I went pro by requesting (contact formular) to pay via paypal (I can't pay via the given card payment methods). So I sent the payment to helpmusescore@gmail.com .
I would like to do this again and about a month ago I wrote an email and used the contact formular again but no answer.
It would be cool if some admin could handle me.

Add your thoughts
a day ago
2

Beta Website

Perhaps once everything is stable, would the team consider introducing a beta section of the website?

Like the desktop and mobile apps, this would allow testing of new features without disrupting stable, normal function.

Add your thoughts
3 days ago
2

Can't upload scores...

Usually it takes some time to upload a score until it's shown uploaded on the upload page, and the title, if not set before, appears and is the same as the name of the score. But recently, what happens is that a score is shown uploaded exactly the moment I choose which file to upload. Which obviously means the server haven't processed and uploaded the score at all. When I click "Save" to finish uploading, the page where the newly uploaded score should be doesn't show up. Instead the whole process is instantly cancelled. It seems like the uploading haven't taken place at all. The previous page before uploading shows up, and when I check my uploaded scores, the file I want to upload doesn't appear. I don't know why but this kind of situation keeps happening. For a whole day I cannot finish uploading one single score, no matter which browser I use. Would developers please take some time to look into this issue? Thanks.

Add your thoughts
3 days ago
7

Service Update

I don't know if it would work, but to save everyone (users and staff) from posting on the forum, could we have a 'Service Update' feature? It would acknowledge on-going issues.

Add your thoughts
3 days ago
2

Some features not working on iOS

In the iOS versions (10.3.3 anyway) of Safari, FireFox and Chrome, the following features do not work:

@ (usernames don't appear)
Audio/VideoScores (barely available via desktop site, but only MuseScore audio available in default mobile one)
Editing or deleting posts (tapping on options does nothing)

Add your thoughts
6 days ago
2

Can't access "join requests"

So my group, Randomly Screwing Around, is moderated. I've been receiving emails about people requesting membership, but can't accept/deny them. Every time I click the "join requests" link, it says "the site is down for a moment. We are fixing it, and we'll be back soon". It doesn't happen for any other moderated groups I'm an admin of - it just seems to be that specific group. Why is that so?

(I'm not sure if this helps, but my group was invite only before I made it moderated again. However, one of my other groups was also invite only before being moderated, and I can approve/deny memberships for that one)

Add your thoughts
5 days ago
5

Blocked users able to join my groups

So a while back, I noticed that some "troll" users were able to repeatedly join one of my groups despite being kicked and blocked by me. Because that group is highly active, it tends to be a relatively popular target for trolls.

I decided to test this again today.

I blocked my second account and kicked it from one of my groups. Then I logged into that account and tried to join the group. Sure enough, the join button was gone (great :D), but I was still able to join by posting a comment on one of the group's discussions. Can you please fix this?

Thanks :)

Add your thoughts
5 days ago
4

People in some countries (like mainland China) usually don't have VISA cards or any other form of paying methods for the pro features. How are we supposed to do with it? Could the developers please add some other paying methods?

It's pretty much explained in the summary. We usually don't have VISA, American Express (that's obvious), or any other card to pay for the pro features. Thus, we aren't able to go pro, nor even get a trial period as that also needs billing details. Could the developers please add some other paying methods, such as AliPay or WeChat payment (hot paying methods in China), and possibly other ones to hopefully make any other person who doesn't have access to VISA convenient to purchase pro features? A million thanks to you.

Add your thoughts
a month ago
13

Cannot delete score from Musescore.com

I plan to delete one of my scores (https://musescore.com/cg101/undertale-ost---his-memory) to replace it with another score yet I cannot. It just freezes and keeps on loading. The when I refresh, it's still there. I tried multiple attempts but now the score does not playback now, only fewer comments appear instead of the statistics of views of the score, and the page itself does not respond anymore. It's bugging for about 3 months now and still can't figure it out. I think it is because it has so many views now (maybe but I don't know, it has about ~5300 views). What you think why? Can someone fix this?

Add your thoughts
4 days ago
5

Pro trial not cancelling

So I started my free trial of MuseScore Pro, and soon decided to cancel it, because I realized I don't really need any of the features it offers as of now. I got an email saying my trial was cancelled, but I still have access to things like more than 5 scores, more in depth statistics, and all the other things that come with MuseScore Pro. Does cancelling the trial early just mean you won't start being charged for the subscription when it would have started, and you still get to use MuseScore Pro for the rest of the 30 days, or is this something I'll have to contact MuseScore support about?

Add your thoughts
5 days ago
4

Adding discussion/comments doesn’t work

Hi i would like to bring up this subject because one of the members of a group that i know over discord @l, said to me that she couldnt post any comments or discussions. We don’t know wheter this is a bug, or something if is wrong with her computer (brand name, toshiba). All suggestions and comments are appreciated. Thanks for you time amd energy!

Add your thoughts
6 days ago
2

Website display broken.

"Title" is stuck in the title section when creating discussions, doesn't go away when clicked on - minor problem.

But literally 2 seconds ago scores were working fine. Now every score only has the first page displayed, and I cannot scroll down or play any scores.

Add your thoughts
5 days ago
1

Top Members...

Well, if you look at the Top Users/ Top Members page it says most of the people listed have 0 scores.. I don't know if this is just me or for everyone..


Thank you for reading this and taking your time, Devs.


Have a good day.

Add your thoughts
7 days ago
9

Private Scores Should Not Be on the Spotlight

When somebody marks their score private it should automatically get removed from the spotlight. 

@DmitriyPopov - an example is even at your own profile. You've got 2 scores in your spotlight but the Schubert's one is marked private so when I click on it I got "This score is unavailable" message. I've found the same issue with other users' profiles. 

Add your thoughts
6 days ago
1

Deleting scores that viewers have favorited

Hello, I am a fairly new musescorer and I haven't gone pro yet..., But I have transcribed over 100 pieces of music which i would still love to share with fellow users. So I post five I a time, and then I rotate, the pieces until I get through everything. I have already cycled 5 sets of music so far so I have 75 more pieces of music to post and rotate through. I leave each set up for two weeks and then which ever one has the most news I keep and cycle the rest through. However I've noticed that some viewers has actually favorited my pieces and saved them.

So when I Delete a score off of my profile do they lose that score as a favorite?, because I would love for them to keep it have and I would hate to be the one to take it from them.

Add your thoughts
7 days ago
2

Spam again

I resent seeing a score posted to 75 groups.  Should there be a limit on the number of groups to which you can post a score?  And, if you think not, should there be a button, "post to all public groups"?  Why or why not?

Add your thoughts
10 days ago
15