Please relaunch the Songbook app until the Musescore app 2.x is completely fixed

Sep 16, 2018

Dmitriy Popov, thank you for clarifying that relaunching Songbook is possible, though difficult. There is a balance between the difficulties for the Musescore team and the very real difficulties of customers having their work deleted and their daily activities  brought to a halt.

This raises the question: How can users persuade the Musescore team to provide the Songbook app until the Musescore app 2.x is completely fixed?

The “upgrade” from Songbook 1.13 to MuseScore app 2.x seems to be a forced migration rather than an upgrade. The MuseScore app 2.x is not so much about customer satisfaction, but primarily about removing features and thereby locking Musescore app users to Musescore.com. The Musescore team stated May 7th that important Songbook functions would be removed in the new Musescore app. Customers were not warned about this, nor about the risk of losing files, an issue that was flagged middle of May.

Some suggestions on how to make it worthwhile for the Musescore team take care of their customers by providing Songbook till crucial flaws are adressed:
Money is always important

  1. The Songbook app was underpriced. Relaunch it with a $10 price tag
  2. Help Musescore innovate differentiate paid features for Musescore app 2.x (in app purchases) and Musescore.com
  3. Increase donations for Musescore Desktop development for example by users approaching governmental agencies as a tool for preserving music, language and cultural traditions.
  4. Improve the Musescore.com library making a yearly subscription worthwhile, like a mailing list when a group of scores is updated (mail or message “You have an updated score in group x”). Also reviews and ratings making it fun and easy to find new music
  5. Facilitate the selling/renting of scores through MuseScore.com i.e. becoming the MuseScore.com - the Spotify of digital music scores.

  6. Customer satisfaction?
    Previous Songbook evangelists are now looking at alternative software for reading Musescore files (which are XML).
  7. User poll?
  8. Good relations with App Stores?
    The “upgrade” from Songbook 1.13 to MuseScore app 2.x was more like a forced migration. The new features are not so much about customer satisfaction, but primarily about removing features and thereby locking Musescore app users to Musescore.com. The Musescore team stated May 7th that important Songbook functions would be removed in the new Musescore app. Customers were not warned about this, nor about the risk of losing files, an issue that was flagged middle of May.

    A concerted approach to Google Play, iTunes App Store and Kindle App Store might help the Musescore team realize the gravity of the situation. The downside may be that the Musescore app could be banned from the app stores since the forced migration, deleting files without warning and removing features customers paid for, can be considered dubious business practice and may infringe the app store contract.


Suggestions for regarding a Songbook relaunch are welcome here and in http://bit.ly/Musescore_app_FAQ 

I am looking forward to how Musescore can take better care of their customers.

Best regards,
Joe Siri Ekgren


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